Match IQ Privacy Policy

Last updated: June 28, 2026

Match IQ ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Match IQ mobile game, tournaments, wallet, and related online services (collectively, the "Services").

By using the Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please stop using the Services.

1. Information We Collect

• Account & profile: guest ID, display name, avatar, device identifier, and login tokens.
• Gameplay: level progress, scores, tournament participation, rankings, and in-game settings.
• Wallet & purchases: coin balance, transaction history, product IDs, and Google Play purchase receipts (we do not receive your full payment card details).
• Device & technical data: device model, OS version, app version, IP address, and crash/diagnostic logs.
• Support: information you send when contacting us.

2. How We Use Information

• Provide and operate the game, tournaments, wallet, and online features.
• Sync progress across sessions and prevent fraud or abuse.
• Process in-app purchases and credit coins to your account.
• Improve performance, fix bugs, and develop new features.
• Send service-related notices (for example, policy or security updates).
• Comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We may share data with:

• Service providers that host our servers, databases, analytics, or payment verification (such as Google Play).
• Legal authorities when required by law or to protect users and our Services.
• Business transfers in connection with a merger, acquisition, or asset sale.

4. Data Retention

We keep information as long as needed to provide the Services, meet legal requirements, resolve disputes, and enforce our agreements. You may request account or data deletion by contacting us.

5. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

6. Children

The Services are not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

7. Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, email us at the address below.

8. International Users

Your information may be processed in countries other than your own. By using the Services, you consent to such processing where permitted by law.

9. Changes

We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date. Continued use after changes means you accept the updated policy.

10. Contact Us

Match IQ / Tiles Clash
Email: support@matchiq.com
Privacy: privacy@matchiq.com